Even in an era of globalization, cultivating a loyal customer base is vital. Businesses need to make solid contacts with both individual customers and neighboring organizations in order to thrive, primarily because local contacts offer invaluable feedback and support. Those companies that choose to manage their social media content with a custom content management system are well-prepared to fully engage with their local market as well as the wider world beyond. It is important, however, to focus specifically on this type of local social media cultivation, in addition to creating a global brand.
The changes that the internet has wrought in terms of how companies market themselves are profound but manageable. The last decade has seen a variety of new terms and methodologies of generating and dealing with new traffic. The most important thing for any organization to keep in mind when pursuing a social media strategy is that ultimately, you are dealing with a person, no matter how many apps or keywords you use to do it. Search engine optimization is vital, but so is having a product or service that people can fully relate to, regardless of how tech-savvy they are. This is why the local market is so important. Even organizations that sell the majority of their products to a global market must continue to present a solid local base on social media. People prefer to think of a company as having a well-kept foundation, instead of being a fly-by-night operation. A solid local network helps to cement this impression. Additionally, having a local network enables a company to try out new campaigns or strategies on a trusted inner circle before taking them out to the larger global market.
Facebook, Twitter and other social media tools enable rapid and diverse communication, which can be especially helpful in coordinating local events. Companies can quickly create networks of local influential players and organize semi-regular meetings or other gatherings to help foster a closer communal spirit with a few well-placed invites and status updates. By implementing a social media management system that enables quick decision-making, companies will ultimately be able to create the virtual environment they need in a timely and effective manner.